About Metallurgical Products Company

Mission Statement
Our primary purpose at Metallurgical Products Company is to increase the competitiveness of our customers by satisfying their metal needs with unequaled performance and quality.

We work to accomplish this by:

1. Measuring our performance in areas which contribute to our customers' competitiveness, and continually meeting or exceeding their expectations in those areas.
2. Creating systems which allow us to repeat successes with minimal variance.
3. Discovering ways to work more efficiently, in order to increase value to customers with the least cost. Treating every customer and employee with respect and dignity, recognizing that people are the key to our success.

Quality Policy
Metallurgical Products Company will be recognized as a high quality manufacturer of Copper Master Alloys and Specialty Metals. We will maintain a quality system that enables us to supply both our internal and external customers with products and services that consistently meet or exceed their requirements. We are committed to customer satisfaction and continual improvement.

Metallurgical's management is committed to providing the leadership, training, and resources that are necessary to implement this policy.

Each employee is required to follow the written procedures for the job that they are performing or cause the procedure to be officially changed to what we and our customers really need. They are also responsible for initiating corrective actions when nonconforming situations occur.

An Extra Measure of Customer Service
For us, providing quality service is as important as producing quality metal. At Metallurgical Products Company, customers receive our complete attention. All of our efforts are directed toward making sure your needs are completely satisfied. If the way we work doesn't quite for the way you work, we'll adjust accordingly. If you have an unexpected problem or special request, we make the extra effort to handle it quickly and efficiently.

Quality Products, Quality Service
For more information about Metallurgical Products Company - our capabilities, our experience, our comprehensive dedication to customer satisfaction - and how we can satisfy your particular needs with world-class metal, contact us today!

ISO 9001:2000 Registered